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Terms and Conditions

Disclaimer:



GAP Roofing Services Ltd will not be held accountable for historical damage. Client will be informed of any previously noted damage



GAP Roofing Services Ltd will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

Gap Roofing Services Ltd will use low pressure on delicate surfaces such as siding. However, damage can still occur to any delicate surface due to poor maintenance, neglect to the property and or low grade building materials.

Responsibilities:


GAP Roofing Services Ltd:

On the date of service, GAP Roofing Services Ltd will note any pre-existing damage with the client and have them sign. If client is unable to sign at time of noted damage, GAP will proceed with cleaning activities



If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence.

GAP Roofing Services Ltd will take no responsibility for plant life around the building, however, GAP will follow usual procedures to ensure plant life around the area of cleaning is protected.

The Homeowner:

Agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that the cleaning service will be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day. Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather.

Client agrees to allow company to utilize their external residential water source in the event that GAP’s water supply runs out.



On the Day of the Service:

  1. - Please have a water outlets activated and accessible
  2. - Please have all windows and doors shut tightly
  3. - Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival
  4. - Please have all pet’s inside before and during cleaning
  5. - Please clear the work areas of all items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles from driveways, potted plants, furniture.
  1. - Must acknowledge any pre existing damage noted by GAP Roofing Services Ltd on the day of the services.
  2. - Must remove any plant life from around the building possible. For example, potted plants.
  3. - Must remove any furniture directly around the building to avoid discolouration or damage from the soft wash process.
  4. - External lights must be adequately sealed prior to cleaning to avoid ingress. No direct water will be applied to the light areas.



Routine maintenance per manufacture’s recommendations on the homes surfaces, should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance.

If Any Damage Occurs



GAP Roofing Services Ltd will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct. Damages must be discovered and reports to GAP Roofing Services Ltd within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that was result of negligence.